Order Processing Time
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All orders are processed within 2–5 business days after payment confirmation.
Custom or made-to-order instruments may require additional processing time, which will be communicated at the time of purchase.
Non-Returnable Items
Certain items are not eligible for return, including:
- Customized or made-to-order instruments.
- Items purchased on clearance or sale.
- Consumables such as strings, reeds, drumsticks, or cleaning kits.
- Products damaged due to misuse, mishandling, or improper storage.
Shipping Methods & Delivery Times
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Domestic Shipping (India):
We ship via trusted courier partners. Delivery is generally completed within 5–10 business days depending on your location. -
International Shipping:
We ship worldwide using reliable international carriers. Delivery time is typically 10–20 business days, subject to customs clearance in your country.
Shipping Charges
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Shipping charges are calculated based on the weight, size, and destination of the order.
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The applicable charges will be displayed at checkout before payment.
Tracking Your Order
Once your order is shipped, we will provide you with a tracking number via email or WhatsApp so you can monitor your shipment’s progress.
Packaging
We take utmost care in packaging our instruments to ensure they arrive in perfect condition. Fragile instruments are shipped with extra protective layers and marked as “Handle with Care”.
Contact Us
- Phone : +919897608000
- Tel: 0121-4349708
- Email: bansalandco19@gmail.com